Shipping policy
Shipping Policy
UK Delivery
Fairy Wing Store currently delivers to United Kingdom addresses only.
Shipping Costs
Standard UK delivery is £3.99.
We offer FREE standard UK delivery on orders of £50 or more.
The applicable delivery charge will be displayed at checkout before you complete your purchase.
Processing & Delivery Times
Orders are normally processed within 1–3 business days.
Once dispatched, UK delivery typically takes 5–12 business days, depending on the product, fulfilment location and courier. Where available, an estimated delivery timeframe will also be provided at checkout.
Please note that processing and delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our control, including courier delays, weekends, bank holidays and periods of high demand.
Tracking Your Order
Where tracking is available, you will receive tracking information by email once your order has been dispatched.
Some orders containing multiple items may arrive in separate parcels, particularly where products are fulfilled from different locations.
Incorrect Delivery Information
Please ensure that your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfilment.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate the delivery with the relevant fulfilment partner or courier.
Questions About Your Order
If you have any questions about shipping or an existing order, please contact us at:
Fairy Wing Store currently ships within the UK only.